Terms & Conditions

This is an agreement between "Sirena Sailing CB" hereafter referred to as The Business and those purchasing goods from The Business, hereafter known as The Customer. A Retail Outlet is any company, organisation or third party, which provides The Business with products to supply to The Customer.

PROVISIONING SERVICE - Provisioning Service is defined as the supply to The Customer with goods sourced from Retail Outlets, orders for Specialty Packs and Home Cooked Cuisine (as per www.yachtsfood.com).

CHARGES - Prices charged to The Customer will be those as found on www.yachtsfood.com and paid for in full on the day of delivery. In addition, Provisioning Service will incur a standard delivery charge of 30 euros for any orders under 150 euros.

PAYMENT - We are pleased to accept cash, cheque or credit card payments no later than upon delivery of goods.

CANCELLATION - Cancellation of online grocery orders within 48 hours of the due time of the delivery will be charged for in full plus 30 euros delivery charge.

RETURNS - Any substitutions have been made in good faith and we regret that no returns are accepted. All supplies will be in good condition at point of delivery. The Business cannot be held responsible for subsequent deterioration or damage. The Business will always endeavor to deliver at the time agreed with The Customer. Occasionally this may not be possible due to circumstances beyond our control. We undertake to try keep you fully informed of any delay / rescheduling.

CORPORATE AND PRIVATE ENTERTAINMENT - This is defined as any business conducted that does not fall into category of Provisioning Service, as above. A deposit of not less than 10% of total cost will be required upon booking. We ask that the balance is paid no less than seven days prior to event. Cancellation within seven days of event will incur a charge of 25%. We regret that cancellations within 72 hours of event will incur a full charge.

USE OF THE WEBSITE (www.yachtsfood.com) - Users must be aged 18 or over for alcohol online purchases. The User agrees not to copy material from this site. The Business undertake not to pass your details or any information provided to us to any Third Party. The Business accepts no responsibility for damages of any kind regarding the use of this site, errors on the site, viruses, third party links or failure of the site to operate. Users may not post materials on www.yachtsfood.com that are libelous, obscene or infringing of copyright or trademarks.

Postal Address: AP 787, Palma de Mallorca. 07001. Baleares. Spain